Terms & Conditions

Terms & Conditions

Welcome to Senior PSA Online Appointment Service (https://senior.psaonlineappointment.com). These Terms & Conditions govern your use of our website and appointment booking services. By accessing or using our site, you agree to comply with these terms. If you disagree, please refrain from using the service.

1. Eligibility

Our services are intended for senior citizens and authorized representatives residing in the Philippines. Users must be at least 60 years of age or provide valid proof of senior status as defined by Republic Act No. 9994 (Expanded Senior Citizens Act of 2010).

2. Account Registration & Security

You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use at support@psaonlineappointment.com.

3. Appointment Booking

Appointments are subject to availability and may be scheduled only for eligible PSA services (e.g., birth, marriage, or death certificate issuance). Booking confirms a reservation only—not guaranteed service delivery. Appointments may be rescheduled or cancelled up to 24 hours in advance via your account dashboard.

4. Fees and Payments

Standard PSA processing fees apply and are non-refundable unless service is cancelled by Senior PSA due to technical failure or force majeure. Payment must be completed online via accepted methods prior to appointment confirmation.

5. Limitation of Liability

Senior PSA Online Appointment Service is provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure operation. We are not liable for indirect, incidental, or consequential damages arising from your use of the service.

6. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting at https://senior.psaonlineappointment.com/terms-conditions. Continued use after updates constitutes acceptance.

7. Governing Law & Dispute Resolution

These terms are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved exclusively in the courts of Quezon City, Philippines.

8. Contact & Support

For questions or assistance, contact our support team at support@psaonlineappointment.com or visit our Contact Us page. Additional information is available on our About Us and Privacy Policy pages.

Last updated: March 15, 2025

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